Privacy Policy - FT Ham

Version: 1.3

Effective Date: October 28, 2026

Last Updated: October 28, 2026

FT Ham is developed by Pablo Turrión San Pedro (EA4IQL), Spain ("we", "us"). Contact: ftham@turrion.dev. The Terms of Use cover the rest of your use of the app.

Summary

Data That Stays on Your Device

Crash Reports (Firebase Crashlytics)

When FT Ham crashes or hits an error, it sends a diagnostic report to Firebase Crashlytics: stack trace, device model, iOS version, app version and build, time of the error, and a short log of what the app was doing. Callsigns and grid squares are removed from these logs on the device before sending. Crashlytics assigns a random installation identifier that is not linked to your identity. Reports and identifiers are kept for 90 days and then deleted.

Usage Statistics (Firebase Analytics)

FT Ham collects anonymous usage statistics with Firebase Analytics, such as which screens and features are used, decode and QSO counts per session, and purchase events (product and price, never payment details). Firebase also records device model, iOS version, app version, approximate country derived from the IP address, and a random app-instance identifier.

Analytics data does not include your callsign, grid square or logbook. It is not used for advertising, and advertising identifiers and ad storage are disabled.

Analytics is on by default. You can turn it off at any time in the app under Configuration, Legal & Licenses, Share usage statistics. Firebase deletes user-level and event-level analytics data after at most 14 months. Aggregated reports, which do not identify individual users, may be kept longer.

More about how Google handles Firebase data: Firebase Privacy and Security.

Optional Services

Each service below is off until you turn it on in Configuration, and you can turn it off at any time. When on, FT Ham sends data directly from your device to that service, which handles it under its own privacy policy.

QRZ.com Logbook

With your QRZ Logbook API key, FT Ham sends the QSOs you log (callsigns, date and time, band, frequency, mode, signal reports and grid squares) to QRZ.com so they appear in your QRZ logbook.

Logbook of The World (LoTW)

With your LoTW certificate, FT Ham signs your logged QSOs on the device, uploads them to the ARRL's LoTW service and downloads your confirmations.

eQSL.cc

With your eQSL username and password, FT Ham uploads your logged QSOs to eQSL.cc and downloads your confirmations.

PSK Reporter

When reporting is on, FT Ham sends reception reports to pskreporter.info: your callsign, your grid square, the callsigns of the stations you decode, their frequency, mode and signal strength, and the app name and version. These reports are public on the PSK Reporter map, which is the purpose of the service. Where available, the map can also ask pskreporter.info which stations decoded your callsign. That request contains only your callsign.

iCloud Sync (when available)

Your logbook is stored in your own private iCloud database so it stays the same across your devices. We cannot read this data. Apple handles it under the iCloud terms.

Operators Online (when available)

If you choose to appear, FT Ham publishes your callsign, a 4-character grid square (an area of about 100 by 200 km), band and mode, with a timestamp, to a shared iCloud database so other FT Ham users can see who is on the air. Your record stops being shown soon after you stop operating, and turning the option off removes it.

Time Check

To keep FT8 and FT4 timing accurate, FT Ham checks the clock against time.apple.com. No personal data is sent.

In-App Purchases

FT Ham Premium and optional tips are sold through Apple's in-app purchase system. Apple handles all payment and account details. FT Ham only sees which products you own, so it can unlock Premium on your devices.

Legal Basis (GDPR)

We process crash reports on the basis of our legitimate interest in keeping the app stable, and usage statistics on the basis of our legitimate interest in improving it, with the option to object by turning them off. Data sent to optional services is sent at your request. Google LLC processes Firebase data as our processor under standard contractual clauses.

Your Rights

You can ask us to access or delete data linked to your installation, or object to processing, by writing to ftham@turrion.dev. Because Firebase data is not linked to your identity, we may need your app-instance identifier, which we will explain how to find. To stop all collection, turn off usage statistics and delete the app. For data held by QRZ.com, the ARRL, eQSL.cc, PSK Reporter or Apple, contact that service. You can also complain to the Spanish Data Protection Agency (AEPD) or your local authority.

Children

FT Ham is not directed at children and we do not knowingly collect personal data from them.

Website Analytics

This website (ftham.turrion.dev) uses Google Firebase Analytics with an opt-in model: analytics are loaded strictly after explicit user consent, and exclusively for anonymous usage statistics.

We do not collect or store personal data such as names, email addresses, precise location, or user identifiers. We do not use advertising features, profiling, or cross-site tracking.

Google may process IP addresses transiently for security and delivery purposes. These IP addresses are not stored, not accessible to us, and not used for user identification.

Analytics data is used solely to understand general website usage (e.g. page views, outbound links) and to improve performance and content.

Data is processed by Google LLC acting as a data processor under standard contractual clauses in accordance with the GDPR.

Changes

If this policy changes, we will update the version and date above, and mention material changes in the app's release notes.

Contact

If you have any questions, you can contact us at:

Email: ftham@turrion.dev